Privacy Policy

1. Who We Are

Teng Yang is a B2B material supplier serving customers that source engineered films, hot melt adhesive forms, powders, pellets, and transfer materials. This policy applies to our website, contact forms, quote requests, email communications, and related online services.

You can contact us at Betty@hotmeltmaterial.com or through our Contact Us page.

2. Information We Collect

We may collect information that you provide directly, such as your name, company, job title, email address, phone number, country or region, product requirements, project details, uploaded specifications, inquiry messages, and communication history.

We may also collect technical information automatically, such as IP address, browser type, device information, referring URL, pages viewed, approximate location derived from IP address, cookies, security logs, and analytics data.

3. How We Use Information

• Respond to inquiries, quote requests, and technical questions.
• Recommend suitable materials, grades, specifications, and production options.
• Process samples, sales communications, and customer support requests.
• Improve website content, navigation, security, and user experience.
• Maintain records needed for business, legal, tax, compliance, and fraud prevention purposes.

4. Legal Bases Where Required

Where privacy laws require a legal basis, we process personal information based on one or more of the following: your consent, our legitimate business interests, steps needed to respond to your request or prepare a business relationship, performance of a contract, and compliance with legal obligations.

5. Cookies And Analytics

Our website may use cookies, pixels, analytics tools, security tools, caching/CDN services, and similar technologies. These tools help the site load correctly, protect the website, understand page performance, and improve content for industrial buyers.

You can manage cookies through your browser settings. Some website functions may not work correctly if necessary cookies are blocked.

6. How We Share Information

We do not sell personal information. We may share information with service providers that help us operate the website, host data, deliver email, analyze traffic, protect security, manage forms, support customer communications, or provide logistics and business services.

We may also disclose information if required by law, to protect our rights, to investigate misuse, or in connection with a business transaction such as a merger, transfer, or reorganization.

7. International Visitors

Because our customers and service providers may be located in different countries, your information may be processed or stored outside your country or region. When required, we use reasonable safeguards designed to protect personal information during international transfers.

8. Data Retention

We keep personal information for as long as needed to respond to requests, manage business relationships, provide products or services, maintain records, resolve disputes, comply with legal obligations, and protect website security. Retention periods may vary depending on the type of information and the business context.

9. Your Choices And Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability, objection, or withdrawal of consent. You may also request that we stop sending non-essential communications.

To make a privacy request, contact us at Betty@hotmeltmaterial.com. We may need to verify your identity before processing certain requests.

10. California And Similar Rights

If applicable privacy law grants you rights to know, access, correct, delete, or opt out of certain uses of personal information, you may contact us using the details in this policy. We do not knowingly sell personal information or share it for cross-context behavioral advertising as those terms may be defined by applicable California privacy law.

11. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No website or online transmission is completely secure, so we cannot guarantee absolute security.

12. Children

Our website is intended for business users and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

13. Third-Party Links

Our website may link to third-party websites, platforms, or tools. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy notices before providing personal information.

14. Updates To This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technologies, or legal requirements. The effective date at the top of this page shows when this policy was last updated.